We cultivate sustainability with products that reuse materials, a safer, fairer supply chain, and products that put people first.

Shipping:

• If you’re U.S.-based
• Some items we cannot be shipped internationally
• We start process packages within hours of the day of any order
• We use standard shipping method
• We offer free shipping, but there are some exclusions and conditions
• Our shoppers can know for sure before they finalize their order that their items are in stock
• We rovide tracking information for most of our shipments
• Currently, we don't offer in-store pickup

Returns:

• a 100 percent refund, if a buyer isn’t satisfied with the sold products
• Returns have different deadlines depending on the item
• May be we change policies to return or refund “on-sale” items.
• Some items excluded from the online return policy
• Some items we don't offer online returns, but just exchanges

When you remove the item from the package, leave everything else in the box and store it somewhere out of the way until you're sure you're keeping the item. You may need to return the item in its original packaging, so all the materials and packaging will be there waiting for you if you decide to send it back. Be sure to keep

• The shipping envelope or box
• Tissue paper, cardboard inserts and any other packaging
• The prepaid (if provided)
• Paper receipts or invoices
• Take photos of any damage or defect, we may require proof before issuing a refund. Whether it's a defect or a broken part, snap photos the moment you notice any damage.
• Regardless of the reason, Start the return process ASAP

These dimensions are the size of the product as it is without its packaging.

• Care instructions are small solutions to big problems. Care instructions provide guidelines to you about product care, and the best procedures to be used.
• Some have been established as a governmental regulation, while others are international standards.